"As the administrator of a very large skilled nursing facility, I utilize the expertise of Grace Financial Services on a daily basis. I have a personal account representative who guides me through accounts payable, keeping me current with payments and answering questions I have regarding proper general ledger coding. Our personal accounts receivable representative is extremely active in reviewing and assisting my business office manager in collections and keeping our aging report accurate and current. Payroll runs so smoothly since we started using Grace Financial Services. All questions are resolved quickly with a simple phone call. As administrator, I have quick access to our accountant who works closely with me during my end-of-month financial statement review. I can sum up my compliments with: ‘Friendly, quick responses to questions and personal attention to my financial needs!"

Jon Bradford

Jacaranda Manor


"The training and skill level of the Grace Financial Services support team has helped me grow. The tools that they use to teach the business office manager make it easy to learn. In my personal experience with the GFS support team, in one month’s time, I had become very knowledgeable on systems that I had never used before. They have enabled me, coached me and given me the confidence in my work to be very successful in the business office."

Diana Matthews

Frederick Villa Nursing & Rehabilitation Center

Business Office Manager

"Over the past 11 years I have met and worked with some amazing business office support team members. There has not been a moment when no one would reach out and lend a helping hand. I have always had the support needed for me to make things easier and succeed when doing my job. No one has ever made me feel as though I was on my own. We were a team. I appreciate all the support I have had over the years at Grace Rehab of Vero Beach."

Tara Abrahams

Grace Rehabilitation Center of Vero Beach

Business Office Manager

"I am very thankful to be a business office manager working alongside Grace Financial Services. GFS demonstrates a great degree of professionalism, competency in the financial field of long-term care, and passion for serving. Grace has an effective leadership team, which encourages personal growth. With Grace's encouragement and support, I have been personally able to expand my knowledge base and help provide excellent care to the residents in our facility. After 20 years in the long-term care business and six years with Vindobona, I can say beyond the shadow of a doubt that GFS is the best long-term care financial support company I have had the pleasure to work with."

Karin Hartman

Vindobona Nursing and Rehabilitation Center

Business Office Manager

"I have been with Raintree Manor for the past 24 years. In 2005 Grace Healthcare acquired Raintree Manor, which has been a very rewarding experience. I am a past recipient of the Grace Healthcare Business Office Manager of the Year Award for Accounts Receivable and I was very honored to receive it. The Grace Healthcare Support Services and Grace Financial Services teams have always worked hard to resolve any issues that arise. They are very understanding and easy to work with."

Nancy Hayes

Raintree Manor

Business Office Manager

"As an administrator, having a strong partnership with the financial services team is vital for the facility’s success. Having confidence in the financial data produced by Grace Financial Services allows me to effectively plan for the future. Accounts receivable, accounts payable and payroll must operate efficiently for proper cash flow and to maintain a strong relationship with our vendor partners and appreciated employees. I appreciate the value that Grace Financial Services brings to our operations."

Terrence Kee

Leewood Healthcare Center


"In 2008 I started my employment at Oneida Nursing & Rehab Center. My previous employer was a hospital and most everything I had learned from that employment was pretty much of no use in my new adventure with a long-term care facility. Overwhelmed was not a strong enough word for what I was about to face. The support that I received from Grace Financial Services is the only reason I was able to see light at the end of the tunnel.

It is the responsibility of the GFS regional employees to help me through my many times of need, insecurities, errors, frustrations, and lack of understanding changes, including but not limited to government or company changes. They are available to help if I’m sick and a job needs to be done. They help if I need another set of eyes. They keep me informed and re-informed if need be.

I would like to say that after many years of employment I would have it all together now. However, I do not, and I still rely on the help and support GFS is more than willing to give. If they can’t help, they find the very one who can."

Beverly West

Oneida Nursing & Rehab Center

Business Office Manager

"I have worked as the Business Office Manager for several years and Grace Financial Services has supported my facility. During this time, GFS has always been there to help me through any unexpected issues and is always looking to make my job easier and more effective. I couldn’t ask for a better partner than GFS and can honestly say that I truly can call some of them my friends instead of just co-workers."

Susan Smith

Grace Healthcare of Three Rivers

Business Office Manager

"Grace Financial Services has been a great support to our business office and also to payroll. Calls are always answered or returned timely, and the payroll process is very streamlined. April Payne, Regional Director of Business Office Support, visits frequently and offers support, insight and will assist with any extra AR concerns."

Nancy Burandt

Grace Health and Rehab of Greene County


"I transitioned from a previous role at Soddy-Daisy Health Care Center into the business office manager position in July of 2019. I had never had any business office experience in the medical field. I started with Soddy-Daisy working in the admissions office, so I had a brief understanding of how the insurance worked, but not in great detail. Coming into this position I was overwhelmed to say the least. I literally had no idea what I was doing. I had a limited amount of training before I converted from admissions to business office by the previous manager. I didn’t think there was any way I was going to be able to wrap my head around all that this position encompassed.

In the few short months that I have been in this role, I have learned so much. My regional support has been the best asset to me, and I am beyond thankful to have her as a resource. She answers any and all of the questions I have no matter how big or small. Grace Financial Services has been so supportive of me and I really don’t think I would be where I am at today in the short time that I have been in this position.

I have learned a lot and the patience that both Jill and Renae have shown me is a blessing to say the least. I am excited about this opportunity and I look forward to learning as much as I can to be able to do this job to the best of my ability. I appreciate their faith in me."

Wendi Fuller

Soddy-Daisy Health Care Center

Business Office Manager

"I have worked with Grace Financial Services for many years and appreciate their attentiveness and willingness to work with me on a daily basis. Whenever I have questions or circumstances that need assistance, I can count on someone from GFS to help mentor me. Everyone is personable, respectful and truly great to work with."

Leslie Hooker

Grace of Douglas

Business Office Manager

"As a Business Office Manager at Jacaranda Manor working with Grace Financial Services has been a great pleasure. During my transition into the BOM role, the amount of support and kindness I received along the way was an immense help and I couldn't be more thankful!"

Angela Maysonet

Jacaranda Manor

Business Office Manager

“Our working relationship with Grace Financial Services has been mutually beneficial. We have found Grace to be an outstanding partner as both of our enterprises continue to grow, and their people are always friendly and courteous.”

Paul Ragland

Millennium Bank

Executive Vice President

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